Second Opinion

A board-certified, fellowship-trained radiologist in the most relevant subspecialty (e.g., Neuro, MSK, Body, Breast, Pediatric). You can request a specific profile when available.

Every case follows a standardized protocol; complex cases may receive a secondary QA review. We also conduct periodic peer-review audits and case conferences.

A plain-English summary addressing your questions and a formal radiology report (PDF) you can share with your clinician.

Most second opinions are delivered in 48–72 business hours after complete images and payment are received. Rush options are available during checkout.

We guide you to re-upload. If your study remains non-diagnostic, a partial refund per our policy may apply.

Yes. Add the previous study/report during upload. If additional time is needed for multi-study comparison, you’ll see a clearly labeled add-on at checkout.

Second opinions are self-pay at checkout. You may use HSA/FSA; we can provide a receipt.

No. This is an expert radiology interpretation of images you already have. We do not prescribe or provide emergency care.

Your images are handled in a secure, HIPAA-aligned cloud with encryption in transit and at rest. We maintain Business Associate Agreements with our vendors and audit access regularly.

We retain imaging and reports for [3 years] per our retention policy. You can request access per our Notice of Privacy Practices.

You may submit one follow-up question within 7 days of delivery to clarify the report. New findings or new images require a new order.

If you’re experiencing red-flag symptoms, seek emergency care. For faster review of non-emergency cases, choose the Rush option at checkout when available.

Yes—select from available profiles or let us match the best subspecialist based on your study and questions.

DICOM studies (preferred). You can upload folders or a ZIP. PDF prior reports are also helpful.

Yes—remote second opinions are available. All materials and reports are provided in English. Time-zone differences do not affect turnaround windows.

MRI, CT, Ultrasound, and X-ray. For other modalities, contact support before uploading.

We’ll notify you proactively and apply our service-level remedy per policy (e.g., fee adjustment or rush upgrade).

You can share both reports. If you’d like, request a clarification within 7 days; complex disagreements may warrant a third independent review.

Yes, via pediatric subspecialists. Please indicate the patient’s age and clinical question during intake.

You’ll receive a secure link and a PDF; you can download and email or print it for your appointment.

Yes, but complex multi-study reviews may require an add-on; you’ll see this clearly at checkout.

You can compress the DICOM folder into a ZIP and upload overnight. Our portal supports resumable uploads.

You’ll review and accept the Second-Opinion Terms & Consent and our Notice of Privacy Practices during intake.

We operate on a secure, audited cloud platform with documented SOPs, QA checkpoints, and defined service-level targets. Our radiologists undergo credential verification and ongoing peer review.